eGain Communications Corporation (eGain) is an information technology company that develops customer engagement platform. The company offers products that include eGain case manager, eGain chat, eGain clicktocall, eGain cobrowse, eGain community, eGain consulting, eGain virtual assistant, eGain mail, eGain notify, eGain offers, eGain social, eGain mobile, eGain virtual assistant, eGain knowledgeagent, eGain selfservice, eGain VIM, eGain survey, and eGain university. It provides solution such as industrial solutions and organizational solutions. The company has its presence in Africa, Asia, Europe, and North America. eGain is headquartered in Sunnyvale, California, the US.