West Corporation (West) is a leading technology driven, communication services provider. It delivers new channels for business and consumers collaborate, connect and transact. West offers various services such as conferencing and collaboration, business process outsourcing, event services, automated call processing, agent based services, alerts and notifications, unified communications, emergency communications and telephony or interconnect services. West offers its services to various industries such as telecommunications, retail, financial services, technology, public safety and healthcare. Along with its subsidiaries, the company operates in the US, Canada, Europe, the Middle East, Asia Pacific and Latin America. West is headquartered in Omaha, Nebraska, the US.