Sprint Selected as State of Kansas Telecommunications Relay Services Provider

Wednesday, Jan 02, 2019

Sprint has been selected by the Kansas Corporation Commission to provide Telecommunications Relay Service (TRS) and Captioned Telephone (CapTel) service to the State, effective January 1, 2019.

The Kansas Relay Service is accessed by dialing 711 and is available 24 hours a day, 365 days a year. It is a "relay" or service that enables those who are deaf, deafblind, hard of hearing, and/or people with a speech disability to communicate with traditional telephone users through a specialized text telephone and third-party operator called a Relay Operator. All calls are completely confidential.

"We are excited about working with the Kansas Corporation Commission and the consumers of Kansas Relay as we endeavor to improve the quality of life for all," said Mike Ellis, Global Vice President of Sprint Accessibility. "Sprint Accessibility provides an exciting array of accessible communication services for people who are deaf, deafblind, hard of hearing or who have a speech disability that are more empowering than ever."

"The Kansas Relay Service provides hearing and speech impaired Kansans with the ability to more easily communicate with family and friends, access services, and stay connected with their communities," said Shari Feist Albrecht, Chair of the Kansas Corporation Commission. "More than 9,000 calls per month are placed in Kansas using the Relay Service."



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