Mitel® has added new features to its MiCloud portfolio aimed at helping service providers quickly deliver cloud communications to their customers. Additionally, the latest release of the MiCloud solution contains a number of enhancements to help service providers lower Total Cost of Ownership (TCO) even further.
This coincides with news from Synergy Research Group that Mitel is the global market share leader for cloud business communications based on subscribers and seats, with nearly 20 percent worldwide.
"Customer interest in our Mitel-powered cloud communications solution has been growing as customers seek flexible, affordable communications solutions that fit their unique business needs. MiCloud's new features further strengthen our offering increasing our scale up into large enterprises while adding even more mobility for our SMB customers," said Bertrand Laurioz, Telecom BU Director, Hub One.
A comprehensive cloud communications solution, MiCloud powers Mitel's own Cloud Services as well as providing the platform for a growing number of service providers. MiCloud enables service providers to customize solutions to reach their target audience, from small-to-medium size business up to large enterprises. New features enhance mobility, increase scalability for enterprise customers and further tighten integration with popular applications including Salesforce.com and Google Business Applications.
With more features now included in Mitel's license bundles, MiCloud offers even more functionality at a lower cost. These include features aimed at supporting an increasingly mobile workforce. Additionally, Mitel has streamlined the provisioning, management and support of Mitel users to further lower the TCO.
Flexibility and Speed To Market
New features for MiCloud simplify provisioning of new services, helping service providers to quickly configure, upgrade or downgrade service bundles. Not only does this accelerate the onboarding of new customers, it also allows service providers to easily provision attractive new 'try and buy' promotional offerings.
To help service providers quickly deploy a new MiCloud solution, or to help optimize existing services, Mitel has introduced standardized and tested solution blueprints and an expanded suite of professional services.
"Mitel now offers what we believe is not only the most compelling cloud communications solution for service providers, but also the most price-competitive offering for their customers," said Jon Brinton, EVP and GM of Cloud Services, Mitel. "This lowers initial costs, and more importantly, the long-term total cost of ownership."
MiCloud powers more than 33 million cloud connections per day. Solutions include applications for unified communications, audio and video collaboration, and contact centers.
For more information please visit http://www.mitel.com/micloud.
Powering more than 2 billion connections every day, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world's fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2500 channel partners in more than 100 countries. We have #1 market share in EMEA and have been identified by top industry analyst firms as a business communications leader.